CTA Enforcement Terminal

CTA-facing response layer for intercepts, announcements, and platform enforcement

This screen shows what CTA personnel would see after a rider report and ambassador observation. It keeps CTA as the first enforcement layer, while ambassadors remain focused on friendly mitigation, observation, and rider support.

Back To Deck Manager Tablet Ambassador App
CTA-First Response

This CTA terminal shows when staff should position, respond, and support resolution after ambassadors have already taken the first non-confrontational mitigation steps.

CTA Enforcement Notice Smoking Intercept
2 Stops Away

Active notice

CTA-first enforcement
Smoking Violation Red Line Northbound / Car 5231 / Current stop Addison

Targeted CTA notice is active. Platform staff should meet the train at Belmont in 2 stops.

Meet point

Exact intercept guidance
Meet atBelmont
Stops away2
ETA3 min
Platform zoneMid-platform / Car 5 doors

System chain

Shared visibility

Outcome options

Close or escalate