Manager / Operations Tablet

Live command view for the Mass Transit Ambassadors system

This manager-facing view combines incidents, ambassador status, messaging, recording alerts, inventory, and CTA coordination in one screen, with a focus on mitigation, service support, and agency-led response.

Back To Deck Ambassador Tablet Rider App CTA Terminal Operator Tablet
Community Response

This manager view shows how transit teams can support ambassadors who are trained to stay approachable, reduce conflict, offer practical rider assistance, and coordinate a measured response.

Operations / Manager Dashboard Real-time oversight. Smarter decisions. Safer system.
10:42 AM Manager Control Center
Ambassadors Active46
High Alerts3
Recordings1
Open Incidents12
Active Incidents
Live System Map
Red Line Car 5231 flagged. CTA staff meeting at Belmont in 2 stops.
Ambassador status
Message center
Recording monitor
Inventory / services