Ambassador Tablet UI

Onboard. Fast action. Rider support.

This suite shows how the rider app, ambassador tablet, and operations dashboard work together in one CTA-facing story. It’s built to read much closer to the visual style of the CTA dashboard references.

Back To Deck Rider App Manager Tablet CTA Terminal Operator Tablet
Planned public domain: `masstransitambassadors.com`
Connected Demo

This field tablet suite reflects the same active rider case as the rider app and CTA screens, showing how a case moves from report to response to oversight.

Ambassador 14
Active
Route: Red Line Car: 3 Direction: Northbound
Next Stop Belmont 2 min

Rider Support Items

Inventory
Home Incidents Messages Assignments More
Incident Log

Select Incident Level

MEDIUM

Incident Type

Quick tags

Current assignment

Blue Line / Car 4108 / Multiple rider reports

Observe first. If engagement is appropriate, lead with service-first language and avoid enforcement tone.

Connect to Services

Select Service Type

Rider Consent Granted

Details

LocationRed Line - Car 3
Next StopBelmont
Time10:42 AM

Additional Notes

My Assignment
Current Assignment Red Line / Car 3 Belmont / Northbound / Monitoring
Next Assignment Blue Line / Car 2 Clark/Lake / Northbound / 10:52 AM

Manager Messages

Live

Recording + Safety

Manager auto-alerts

Any recording immediately alerts the manager dashboard. Ambassadors document facts only and defer enforcement to CTA personnel or CPD.

Operations / Manager Dashboard

Real-time oversight. Smarter decisions. Safer system.

Ambassadors Active46
High Alerts3
Recordings1
Open Incidents12
Incidents
Live System Map
Red Line Car 5231 flagged. CTA staff meeting at Belmont in 2 stops.
Ambassador Status
Message Center
Dispatch & Controls
Live Recording
Inventory / Hub
AI Insights

Route 22 has the highest incident rate between 4:00 PM and 7:00 PM. Consider additional coverage during those hours.